Q: What are optional Add Ons?
A:  Optional Add Ons are used when adding a particular color to the resin, rather than just clear. We offer glitter and leaf flakes to help add "sparkle" to your piece as well. 
 
Q: How do I know the amount of ashes  that I need to send you?
A: For jewelry, you only need to send about 1 tablespoon.  Non jewelry items may vary. 

Q: How do I mail the ashes?
A: Place ashes in a Ziploc bag and then place into another Ziploc bag for an extra layer of protection. Please reach out to us directly for specific details.

Q: How do I care for my jewelry?
A: Remove jewelry when showering/bathing. Polish lightly with a dry cloth periodically. To remove any trapped dirt, run jewelry under cool water and dry with a soft cotton cloth. It is NOT recommended to wear jewelry while in the pool or ocean, while tanning (spray tanning) or while using harsh chemicals.

Q: Can you give me more information on shipping?
A: Absolutely! Just make sure you label your baggies with your name and contact information. Be sure to send breast milk out First Class Mail with USPS. Get a tracking number; once you've received the tracking number, e-mail Magnolia.Allen42@gmail.com with that information. Once the product is complete and ready to ship back to you, we will provide a new tracking number once we ship. Reach out to us if you have any questions on specific shipping information. 

Q: What is the turnaround time?
A. The turnaround time depends on what item(s) are purchased. For now, we will say at least 4-6 weeks after receiving your inclusions. Some items may be in stock and which will result in faster turnaround time. 

Q: If you don't use all of the inclusions (ashes, hair, burial dirt, etc.), what do you do with what's left?
A: We will return any unused inclusions (besides breast milk) back to you, along with your order.

Q: Are you able to incorporate flower petals into any of the pieces?
A: We sure can! We can use flower petals, burial dirt and hair. Reach out to us if you have any other requests.

Q: Do you offer anything other than jewelry? 
A: We do. Currently, we have a bear, heart and paw print keepsakes that are not jewelry. We are in the process of adding more non-jewelry items. Definitely reach out to us if you have specific requests. 

Q: What if I want to order something without inclusions, am I able to? 
A:  Definitely!  Be sure to just put "no inclusions" in the box provided on the website.

Q: How much breast milk do I need to send you?
A: For jewelry, you only need to send 0.5 oz.Your milk just needs to be frozen prior to shipping to avoid milk from spoiling. 

Q:  How do I mail my breast milk?
A:  Place your frozen milk into a Ziploc bag to prevent milk from leaking. Place that baggie into another Ziploc bag. You will then place double bagged frozen milk into a water-resistant padded envelope.  Reach out to us directly for specific details.